Shipping policy
Shipping costs
Free U.S. shipping on orders of $35 or more (merchandise total, before tax).
Below $35, standard shipping is a flat $6.99. The exact shipping amount is shown at checkout before you pay.
Delivery area
We deliver to the 48 contiguous United States and Washington, D.C. Alaska, Hawaii, U.S. territories and military addresses are excluded. Please contact us before ordering to a PO box.
Processing and delivery times
Orders are prepared within 1–2 business days. Clothing is usually delivered 3–5 business days after dispatch. Delivery times for baby essentials vary by destination and carrier. These are estimates, not guaranteed arrival dates; weekends, holidays and carrier disruptions can affect timing.
If we cannot ship within the stated timeframe, we will contact you with an update and your options, including agreeing to a delay or canceling and receiving a refund for unshipped items where applicable.
Orders with several items
Our products ship from partner warehouses, so an order may arrive in more than one parcel, on different days. You never pay extra for this: shipping is charged once, as shown at checkout. Best of Zone remains your single point of contact for the whole order.
Tracking and delivery problems
We send tracking information as soon as it is available. Separate parcels may have separate tracking numbers. Please check your address before paying, as corrections cannot be guaranteed once fulfillment has started.
For a delayed, missing or damaged parcel, email contact@bestofzone.com with your order number. See our Refund Policy for reporting deadlines.
Best of Zone LLC · contact@bestofzone.com